Privacy Policy

PITI TRANSPORT LLC is an interstate motor carrier located at 1634 Crossover Dr, Lincolnton, NC 28092 (MC 1584601, USDOT 4135697). You can reach us at (704) 530-2184 or Dispatch@pititransport.com.

This Privacy Policy explains what information we collect through pititransport.com, how we use it, and the choices you have — including your rights regarding SMS (text message) communications.

Contact and inquiry details: when you submit our contact form we collect your name, company name, email address, phone number, the service you are interested in, and your message.

SMS opt-in consent: if you check the optional SMS consent box, we record your consent, the date and time it was given, and the consent language version you agreed to.

Technical data: like most websites, our hosting infrastructure may record standard technical logs (such as IP address and browser type) for security and reliability purposes.

To respond to your freight, carrier-setup, or general inquiries.

To provide dispatch communications, shipment updates, delivery notifications, and broker/customer communications — by phone, email, and (only where you have opted in) by SMS.

To maintain business records required for carrier operations, safety, and regulatory compliance.

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information — including your phone number and SMS consent status — to anyone.

To deliver SMS messages you have opted into, we share your phone number and message content with our business messaging service provider (RingCentral) and the mobile carriers involved in delivering the message. This sharing is strictly for the purpose of message delivery and operating the messaging service — never for their marketing or promotional use.

Our website hosting and form processing providers also process inquiry submissions on our behalf so we can receive and store your requests securely.

SMS messages from PITI TRANSPORT LLC are operational only: two-way business conversations with dispatchers, drivers, freight brokers, and customers, shipment status updates, pickup coordination, and delivery notifications. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at (704) 530-2184 or Dispatch@pititransport.com.

Consent to receive SMS is optional and is never a condition of purchase. Full details are in our SMS Terms & Conditions, linked in the footer of every page.

Inquiry submissions and SMS consent records (including timestamps) are retained securely so we can honor your preferences and demonstrate consent where required by law or carrier messaging regulations.

We apply reasonable administrative and technical safeguards to protect stored information. Access is limited to authorized personnel.

You may request access to, correction of, or deletion of your personal information by contacting us at Dispatch@pititransport.com or (704) 530-2184.

You may withdraw SMS consent at any time by replying STOP to any text message from us, or by contacting dispatch directly.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.